Client Communication: Best Practices for Freelancers

Freelancing isn't just about doing the work—it's about managing relationships. And strong client communication is the bedrock of every successful project.

Start with clarity. From onboarding to final delivery, keep your client informed. Use tools like Loom for updates, and always summarize calls or meetings in writing. Be proactive: if there's a delay or issue, say it early. Clients appreciate honesty over surprises.

Learn your client's preferred communication style—some love email, others prefer quick calls. Adapt and be flexible.

At Giauri Pulse, we prioritize communication training for all freelancers. Because great communication creates trust—and trust creates repeat business.